Using Salesforce to Manage Collections Process (anglicky)
It is really not straightforward to imagine Salesforce as a tool that tackles debt Collections process. But Raiffeisen Bank International has decided to explore the functionalities that Salesforce provides to challenge the traditional market players and use Salesforce in digitalization of their Collections processes. Let’s have a look on it and see why they select Salesforce and how they employ it in Collections process.
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